Order processing time

All orders typically take 2 or 3 business days to process before shipping.

Order processing will not begin until valid payment has been received. Business days are Monday through Friday.

Delivery times are estimated and not guaranteed. From time to time, the availability of items in your order may change while we are processing your order. In this event, you will receive an email notifying you of the delay.

Shipping Time

We are shipping globally!


Shipping costs

Free shipping for all countries : 7-15 Days

Fast delivery is available for 5.99€ : 7 Days

Change shipping address

We can modify the delivery address for you when the package is not shipped.
Unfortunately, we cannot change the shipment once the product is in transit.

Over delivery time

International shipments may be delayed due to various factors. If your order is delayed, please contact us via email at hello.service.customer@protonmail.com, and we will check the situation with the shipping company in time. Thank you for your understanding and support.

About tax

Imported goods/services may be subject to taxes and are governed by country laws. My Straw Bag is not responsible for any tax invoices charged for its products. Please contact your local customs office for details and information.