These general terms and conditions of sale apply to all sales concluded via the website.


Automatic recording systems are considered as proof of the nature and content of the order. confirms acceptance of the order to the customer by e-mail. The sale will be concluded as of’s validation of payment for the order, i.e. as of the date of validation of payment for orders paid online by credit card, or as of the date of receipt of payment by cheque. reserves the right to refuse or cancel any order from a customer with whom there is a dispute over payment of a previous order.


As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time the customer consults the site depends on’s stock levels and, of course, those of our suppliers.
To create our shop window and sales catalog, we work with databases, enriched with information provided by our suppliers. This database contains over a hundred items, not all of which are stocked in our reserves, and our offer is therefore subject to availability from suppliers.

Only if an item is permanently out of stock with our suppliers will it be removed from our sales offer. In all other cases, a new order may be placed within a certain period of time.
When a product ordered is unavailable, the customer is informed by e-mail or on the invoice for the products shipped in the case of an order of several items.

Order delivery time: when the order is placed and on the order acknowledgement, a delivery time is communicated to customers. The delivery time is calculated by adding the availability time of the longest product to the delivery time of the mode of transport chosen by the customer.

Between the time the order is placed and the time it is dispatched, the customer has the option of cancelling the order.

Special features:

Pre-order articles: articles to be published are offered for pre-order on the website. This reservation is made with the indication of a release date announced by the publisher at the opening of the reservation phase. This release date may be modified at any time by the publisher, who is solely responsible for marketing his product.

In all cases, will endeavour, from the final sale date, to dispatch items to customers who have reserved, within the limits of the stock planned by the publisher for the release date.


Prices are quoted in euros and are net, excluding delivery charges. This price includes the price of the products, handling, packaging and storage costs. They may be modified at any time without prior notice, in the knowledge that items will be



Legal information

The merchant commits to you, visitors and customers of our site, to guarantee the confidentiality of the personal information you provide.

We commit ourselves to you, visitors and customers of our site, in order to guarantee the confidentiality of the personal information that you provide to us:

Volatile nature of data collected on the Merchant’s site

In order to process your order, we need to know and memorize some of the parameters communicated to us by your computer: we need to know who you are, as well as the products you are buying. Cookies are programs used for just this purpose: to remember, for the duration of your visit, your identity (known thanks to your username and password) and the contents of your shopping cart as you fill it. Once you’ve finished shopping, this information is automatically deleted, our cookies being what we call “session cookies”. So don’t worry.

Personal data protection

As a merchant site, Le commerçant collects a certain amount of information needed to process orders, as well as for various store events (holidays, sales and Traclet events). The merchant treats all such information with the utmost confidentiality. The automated processing of nominative information on the merchant’s site has been declared to the Commission Nationale de l’Informatique et des Libertés under number 718275.

Security certificate

In order to guarantee the security of our site and the confidentiality of information circulating on it, we have set up a security certificate enabling you to check that the connection with the site you are visiting is perfectly reliable. This certificate appears in a small window on the site. By clicking on the logo, you can access a set of information enabling you to identify us. You can also click on the padlock that appears at the bottom of your browser, to find out exactly what this certificate stands for.

Compliance with French and European regulations

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify, modify and delete any data concerning you. You can exercise this right by sending us an e-mail to the following address:

Site publisher

Company name: SS RETAIL

Legal representative: SS RETAIL

Registered office address: 2B Boulevard Carnot, 49100 Angers

SIREN number: 833172000

To contact the site editor

Telephone: +33767717126

Email address:

Editor in charge

The editorial manager is: SS RETAIL

Publishing director

The publication manager is: SS RETAIL

Site host

This site is hosted by :


Automattic Inc.

60 29th Street #343

San Francisco, CA 94110

United States of America


If you have any questions, please send mail at this page : CONTACT or at